Shipping & Refund Policy
All orders will be accepted upon payment and processed in a timely fashion...Please allow up to 14 working business days excluding sundays and holidays for you order to fully process and ship! We are not responsible for any postal delays.
Due to the current COVID-19 pandemic health scare - no items can be returned or exchanged! With this reasoning, there are NO REFUNDS that’ll be issued without permission from the CEO/Owner However, to be considered for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You’ll also need the receipt or proof of purchase & you can contact us at shaesstyles@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shaesstyles@gmail.com Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Certain types of items cannot be returned, like perishable goods (such as clothing,outerwear& has products)custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.